There are advantages to placing orders early

May 27, 2016

People may think a restaurant is in business mostly to take care of people who stop by for a meal, but that’s not always the case. For Pogy’s Sub Sandwiches, the orders often start long before the doors open Monday through Saturday at 10 a.m.

“We have to start early, because we usually have orders waiting for us on our fax machine,” said Paula Runnells, owner of Pogy’s at 2855 E. Hayes Street in Newberg.

If possible, Paula recommends that customers order ahead.

“Our phone rings all day. We get a lot of orders by phone,” Paula said.

“A lot of people only have 30 minutes for lunch, so if you can call and tell us what time you’ll be here, we’ll have your food ready,” Paula said.

Having at least a half-hour’s notice is nice, but Pogy’s often doesn’t have that luxury.

“People call on their cell phone, and I’ll ask, ‘how long until you’ll get here?’ And they say, ‘we’re in the parking lot now,’” Paula laughed.

How long a customer should give Pogy’s generally depends on the size of the order.

“The sooner the better, but if it’s a big order, it should be several days ahead so I have time to order fresh bread,” Paula said. “If you’re ordering 75 sandwiches, remember that I can’t get bread on the spot. I order what I need so it’s fresh all the time.”